If this is a maintenance emergency please do not fill out the form but call 704-644-8808
Maintenance FAQs
Click on the question to see the answer
To submit a Maintenance Request, fill out the form on this page. Or you can email Maintenance@mycmg.com or submit it through the HOA Vine under Issues and Requests.
If this is a maintenance emergency please do not fill out the form but call 704-644-8808
To see the status of your Maintenance Request, you can log into HOA Vine, go under Issues and Requests and click Submit New, then select Service Request.
For gate issues, you can give us a call at 704-644-8808 to submit a SR, email Maintenance or submit it through HOA Vine.
An ongoing leak, a tree blocking the road, an issue that is affecting the entire community or a matter that needs immediate attention is considered an urgent maintenance request.
You can email the inspection report to Maintenance@mycmg.com or you can submit a SR for each issue and it will take at least 12-14 days for it to be approved or denied